7game Terms & Conditions

These terms and conditions ("Terms") apply to the use of the 7game platform and all its services. By opening an account or accessing the platform, you are considered to have fully accepted these Terms. If you disagree with any part of these Terms, please refrain from using the platform.

7game is a secure and reliable online gaming platform operating for players in Bangladesh. The platform includes casino games, slots, live dealer games, and sports betting services including cricket.

7game reserves the right to amend these Terms at any time. Updated Terms take effect immediately upon publication, and continued use of the platform constitutes acceptance of the revised Terms.

The following conditions must be met to access 7game's services:

• You must be at least 21 (twenty-one) years of age — this platform is open only to those aged 21 or above.
• You must be a legal individual with the legal capacity to enter into agreements on your own behalf.
• You must not be a resident of any country or region where online gaming is strictly prohibited.
• No individual may open more than one account.

If you believe a minor is using this platform, please notify us immediately at [email protected].

3.1 Registration Process

To open an account at 7game, accurate and complete personal information must be provided. Opening an account with false information is a violation of these Terms and may result in account termination.

• Only one account per person is permitted.
• The name, address, and mobile number provided at registration must be genuine.
• To make changes to your information after account creation, please contact the support team.

3.2 Identity Verification (KYC)

7game may require identity verification before processing a withdrawal request. A copy of any one of the following documents may be requested for this purpose:

• National Identity Card (NID)
• Passport
• Driving License

Withdrawal processing may be on hold until identity verification is successfully completed. All information will be kept strictly confidential and protected by SSL encryption.

3.3 Password & Security

Keeping your account password confidential is your own responsibility. In the event of unauthorized access to your account, contact [email protected] immediately. 7game will never ask for your password via email or chat.

4.1 Deposits

The following payment methods are currently accepted for making deposits at 7game:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank)

Once a deposit is confirmed successfully, it will be automatically added to your account balance. No transaction fee is charged on the deposit amount, though your payment provider may apply separate charges.

4.2 Withdrawals

The following rules apply to withdrawals:

• The minimum withdrawal amount is ৳1,000.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals can only be made to the same payment method used for the deposit.
• Wagering requirements must be met before withdrawing bonus funds (see Section 5 for details).

4.3 Transaction Security

All financial transactions on the 7game platform are secured using SSL encryption technology. Your bank or mobile banking details are not stored on 7game's servers.

5.1 Welcome Bonus

New members can receive a 200% bonus on their first deposit, up to a maximum of ৳15,000.

• Example 1: A deposit of ৳1,000 earns a bonus of ৳2,000, giving a total balance of ৳3,000.
• Example 2: A deposit of ৳16,000 earns a maximum bonus of ৳15,000, giving a total balance of ৳31,000.

5.2 General Bonus Terms

• Each bonus offer is valid for a specific period — any unused bonus will be cancelled after expiry.
• Attempting to claim bonuses multiple times through multiple accounts or from the same IP address is strictly prohibited.
• Bonuses may only be used on designated games on the 7game platform — not all games may count towards bonus wagering.
• 7game reserves the right to modify or cancel bonus offers at any time.
• If bonus abuse is detected, the relevant bonus and any winnings earned from it may be forfeited.

5.3 VIP Program

7game's VIP program has five tiers. Players can advance to higher tiers through regular play and receive weekly cashback benefits:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback
• Diamond: up to 1.5% weekly cashback

Cashback amounts will be automatically added to your account each week. Separate wagering requirements apply to VIP cashback.

The following general rules apply to all players when playing games at 7game:

• Each game has specific rules displayed on screen when the game loads. Please make sure you understand those rules before you start playing.
• If a game is left incomplete due to a technical issue (software error, disconnection), 7game will review the logs and make a decision accordingly.
• Game results are determined through Random Number Generator (RNG) technology — this technology is used to ensure fair play.
• For sports betting, if an event is cancelled or postponed, bets will be refunded or settled in accordance with the applicable rules.

7game's game portfolio includes content from internationally recognised game developers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, Spribe, JILI, and Ezugi.

The following activities are strictly prohibited on the 7game platform, and accounts may be immediately closed if these rules are violated:

• Playing games using bots, automated software, or artificial intelligence.
• Creating multiple accounts to unfairly claim bonuses or promotions.
• Misconduct, harassment, or making threats toward other players or staff.
• Hacking or attempting to gain unauthorised access to the gaming system.
• Using the platform for money laundering or any financial crime.
• Operating an account using a false identity or someone else's identity.
• Following fraudulent or manipulative betting patterns.

8.1 Suspension by 7game

7game may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• If any clause of these Terms is violated.
• If fraud or deception is suspected.
• If cooperation with the identity verification process is not provided.
• Due to legal or regulatory requirements.

8.2 Closure by User

You may request account closure at any time by emailing [email protected]. Please withdraw any remaining valid balance before the account is closed. Any unused bonus will be considered void once the account is closed.

As part of responsible gaming, you may also request self-exclusion — see Section 9 for details.

7game believes that gaming is a form of entertainment and should never be a source of financial or emotional stress. We therefore take responsible gaming very seriously.

• Deposit Limits: You can set daily, weekly, or monthly deposit limits for your account.
• Session Time Limits: Sessions can be set to end automatically after a specified period of time.
• Reality Check: A summary of your play time and spending will be displayed at set intervals.
• Self-Exclusion: You can exclude yourself from the platform for a set period or permanently.

For help with gaming addiction, visit our Responsible Gaming page or contact us directly at [email protected].

7game gives the highest priority to the privacy of your personal information. The information you provide is used only for account management, payment processing, and fulfilling legal requirements.

• All data is protected by SSL encryption.
• Your personal information is not sold or rented to third parties.
• Limited information may be shared with selected partners as required for payment processing.
• Information may need to be provided to relevant authorities upon request due to legal obligations.

To learn more about the collection, use, and protection of personal information, please read our Privacy Policy.

7game accepts no liability in the following situations:

• Game losses due to internet disconnection or issues related to the user's device.
• Account access by unauthorized third parties — using a secure password is the user's responsibility.
• Service suspension due to government regulation or legal reasons.
• Service disruption due to natural disasters, cyberattacks, or other unforeseen events.

7game is committed to maintaining service quality and to providing prompt resolution in the event of technical issues. For any problem, contact us via our 24/7 live chat or email.

7game reserves the right to partially or fully modify these terms and conditions at any time. Changes will be published on this page, and for significant changes, a notice may be sent to the registered email address.

Continued use of the platform after updated terms have been published will be considered an indication of acceptance of the new terms. It is therefore recommended to visit this page regularly.